Category Archives: FAQ


What are helpers?

Helpers are Chit Chat City players who are available to answer questions for other players. They do not have any special powers like moderators, but offers their help for new players or for those having trouble in the game.

Remember that helpers are available to answer questions about the game, not to handle fights between players and such.

If as an helper you wish to be off duty, simply change your title back to whatever you want.

How to become an helper

To become an helper, simply change your title to “helper”. Note that you need at least 200 hours of play time and no suspension in the past 3 months.

Finding an helper

To find an helper, simply open the online players window and look for blue tiles:




Game Age Rating

Rating System Region Rating Category Descriptors
PEGI Europe 3 Rating Symbol No Descriptors descriptor iconSocial interaction functionality descriptor iconIn-app purchase option descriptor icon
USK Germany 0 Rating Symbol No Descriptors descriptor icon
ESRB The Americas T Rating Symbol No Descriptors descriptor icon
CLASSIND Brazil L Rating Symbol Não há inadequações descriptor icon
Generic 3 Rating Symbol No Descriptors descriptor icon

Chit Chat City caters mostly to “teens” (13+ years old). Due to the nature of social websites on internet, it’s nearly impossible to insure a 100% safe environment. Offensive content may be displayed or said by other players.

Language gets automatically filtered for most common “bad words”, before it gets displayed on screen. We’ve got a team of dedicated moderators volunteers that do their best to monitor the game for inappropriate content and take swift action against those who breaks the rules.

If you are not 13+ please confirm with your parent or tutor you have the permission to play.

As a parent, you can keep an eye on what you kid is doing while playing, we offer the Parent Watch Program.

Feel free to contact us if you have concerns.

Daily Lucky Wheel

Spin this wheel once a day (24 hours after last spin) and you may earn:

  • 1% chance to get 1 gold
  • 2% chance to get 10,000 credits
  • 15% chance to get 2,000 credits
  • 50% chance to get 500 credits

Best of luck to everybody!


Beware of the scams!

Many players trusts a bit too easily promises made by other players to exchange their house lot for credits or even ask your account info (email & password) to participate in a contest. Some players may even offer you to buy gold for your account if you send them lots of credits.


The only safe exchange in the game is buying items from someone else. If you do trust another player and get hacked or lose credits, it will be YOUR responsibility.

Sorry for the direct words, but I get emails almost weekly of players that got scammed and needs me to do something about it. Your account is your responsibility and you will have to live with your choices.


Player Cities

city-builderScreen Shot 2015-04-24 at 7.48.40 PMempty-spaceFor 5 gold (one-time purchase), you can now own a 40 x 40 city! The city building machine can be found in the gold shop, in Shopping city. No more rent!!

Important note: Your current house lot will be erased when you move to a player city.

With a player city, you will have access to a special management window to change your city name and specify who has access to your city.

This panel can be accessd from your build w
indow, by clicking on the house button.

A player city can be reset (emptied) but cannot be released, it will remain permanently until your account is deleted (after 1 year with no logins). Player houses are not transferrable.

Note that purchasing US$ can be done from pretty much any currency in the world (Euro, Pesos, etc). Paypal handles the conversion automatically for you.

Now what to do with all that space? :)



Here’s the Achievement list:

Fisher Achievement

  • Apprentice (Level 1) – 100 fish
  • Seasoned (Level 2) – 200 fish
  • Expert (Level 3) – 500 fish
  • Master (Level 4) – 1000 fish

Zombie Achievement

  • Hunter (Level 1) – 100 zombies
  • Expert (Level 2) – 200 zombies
  • Neutralizer (Level 3) – 500 zombies
  • Killing Machine (Level 4) – 1000 zombies

Shop Achievement

  • Tiny Shop (Level 1) – 100 sales
  • Large Store (Level 2) – 500 sales
  • Popular Brand (Level 3) – 2000 sales
  • Top Brand (Level 4) – 5000 sales

Player invites

  • Novice – 1 friend
  • Bronze – 10 friends
  • Silver – 30 friends
  • Gold – 50 friends

Support / Purchases

  • Light – 1 time
  • Common – 2 times
  • Great – 5 times
  • Amazing – 10 times

Not receiving emails?

UPDATE: and users should now receive their emails, let me know if you still don’t. Thanks


Hello, for all players using an or and sometimes, know that they are often ignoring emails coming from Chit Chat City. Please either:

Add to your safe senders list

For or

  • Click on the cog icon, then mail settings
  • Click on “Safe and blocked senders”
  • Add to the safe senders list

Hope this helps!

Stock Market Guide

The stock market machine allows you to invest your credits to possibly earn a lot more if you choose wisely.

Stock current value

A stock value variates every hour and is represented in this graph:

Screen Shot 2013-09-07 at 9.51.33 AM

The current value is on the far-right, which in this case, the stock lost value in the past few hours.

Screen Shot 2013-09-07 at 9.52.54 AM

  • The unit value is how much each unit is worth at the moment.
  • Variation is how much it changed since last hour.
  • Units owned is the number of units you currently own.
  • Total value is how much your units are worth at the moment.

Buying and Selling units

Screen Shot 2013-09-07 at 9.59.35 AM

When the value seems low you may want to buy units at a cheap price. To do so, enter the amount of units you wish to buy and press on the Buy button.

When your stock has gone up, you can sell back your units for a profit by entering the amount of units you wish to sell and clicking the Sell button